HELP

HOW TO DETERMINE YOUR PRODUCTS HANDING: HANDING IS DETERMINED BY LOOKING AT THE PRODUCT FROM THE EXTERIOR. THE SIDE THE HINGE IS LOCATED ON TELLS YOU THE HANDING. FOR EXAMPLE: IF THE HINGE IS ON THE LEFT LOOKING AT IT FROM THE EXTERIOR YOU HAVE A LEFT HANDED PRODUCT. ORDER PARTS WITH LEFT HANDING.


HOW TO DETERMINE YOUR PRODUCTS SIZE: MEASURE THE VISIBLE GLASS FROM THE INSDE. WIDTH X HEIGHT. THEN REFER TO THE PARTS CATALOG SIZE PAGE TO FIND YOUR UNITS SIZE. (INCLUDED IN OUR STORE ON EACH PRODUCTS MAIN PAGE)

IF YOU CANNOT MATCH THE SIZE WITH A STANDARD SIZE YOU MAY HAVE A CUSTOM SIZE UNIT. IF THE UNIT IS CUSTOM SIZE YOU SHOULD HAVE A ID LABEL ATTACHED TO THE UNIT.

IF THE UNIT IS A WINDOW AND HAS A SCREEN, THE SCREEN MAY HAVE A SIZE STAMPED ON IT WHICH WOULD INDICATE THE UNIT SIZE.

IF YOUR PRODUCT IS 2007 OR NEWER LOCATE THE PRODUCT ID LABEL. SEE BELOW FOR SPECIFIC PRODUCT ID LABEL LOCATIONS:

IDLABEL.PNG 

DOUBLE HUNG: ON INTERIOR OF HEAD JAMB. READABLE FROM THE INTERIOR OF THE HOME WHEN UPPER SASH IS PULLED DOWN.

GLIDING WINDOW: ON INTERIOR OF HEAD JAMB. READABLE FROM THE INTERIOR OF THE HOME WHEN WINDOW IS OPEN.

CASEMENT/AWNING WINDOW: HEAD END ON THE SAME LEVEL AS THE HINGE. READABLE FROM THE INTERIOR OF THE HOME WHEN WINDOW IS OPEN.

STATIONARY UNITS: ON THE INTERIOR OF THE FRAME UNDER THE SILL STOP NEAR THE GLASS LOGO. READABLE FROM THE INTERIOR, BUT ONLY WHEN THE STOP IS REMOVED.

GLIDING DOOR: OPERATOR SIDE OF HEAD JAMB. READABLE FROM THE INTERIOR OF HOME WHEN OPERATING DOOR IS OPEN.

HINGED DOOR: ON HEAD JAMB FRAME COVER. VISIBLE BY LOOKING UPWRDS AT THE RIGHT SIDE OF FRAME VIEWED FROM THE EXTERIOR.

OUTSWING HINGE DOOR: ON HEAD JAMB COVER. VISIBLE BY LOOKING UPWARS AT THE FRAME WHEN THE DOOR IS OPEN.


LOCATE THE GLASS LOGO INFORMATION: IN ONE CORNER OF THE GLASS. USALLY ONE OF THE BOTTOM CORNERS.

EXAMPLE: GLASSLOGO.PNG              OLDER PRODUCT GLASS INFO